John Deacon

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Activity overview

Latest activity by John Deacon
  • John Deacon created an article,

    This pod is now Locked!

    You may receive a message on your screen,"This pod is now locked for being offline for over 90 days, please contact your Luckyvoice account manager or call 01322721372"If you get this message, firs...

  • John Deacon created an article,

    Ticket and Support requests guidance

    When you have issues you can't always resolve them as fast as you'd like and some times its necessary to raise your issue with our support team! We still recommend you give it a go your self, most ...

  • John Deacon created an article,

    How do I close the Luckyvoice software?

    Some times you will need to close your Luckyvoice software to help Diagnose, fix or help your support agent remotely log in to your Luckyvoice software.There are 3 simple ways to do this Enter you...

  • John Deacon created an article,

    No music is playing

    This is another fairly common issue and has a very wide verity of causes and will require a little user investigation, the issue can range from a simple fix to slightly more complex fix, its best t...

  • John Deacon created an article,

    The touch screen and the the TV are are swapped what do I do?

    When setting up your computer we set the touchscreen to the left hand  side screen on your computer.  There are a lot of reasons this can change, from a windows update to the touchscreen being turn...